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Common Zoom Errors and How to Fix
Common Zoom Errors and How to Fix

Troubleshooting guide for Zoom recording settings and configuration

Updated over a week ago

The host's local recording setting is disabled

If the host's global local recording setting is disabled, the Assistant will fail to record.


​How to fix: Host should enable their global user-level local recording setting in their Zoom user settings:
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The host has disabled requesting recording permission within the current call

If the host has the proper user-level recording settings set up properly on the Zoom website, but has disabled the option to allow participants to request local recording within the call, the Assistant will not be able to record.

How to fix: Host should enable this setting within the call:

The host has disabled permitting participants to record locally

In this case, the host has their global local recording setting enabled, but they can't grant participants permission to record locally, which is needed for the Assistant to record.

How to fix: Host should enable this setting by checking the box labeled:

Advanced local recording settings > Hosts can give meeting participants permission to record locally **

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